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Ever get that "Locked Out" Feeling? Never be Locked out Again! Buy ShurLok

FAQs

  1. Can the ShurLok be broken into?

  2. How Rust Resistant is the ShurLok?

  3. How is the ShurLok better than the Supra?

  4. How do I change the combination?

  5. How does the ShurLok function when exposed to the elements?

  6. How does the ShurLok do in the Marine Environment?

  7. Can I use the ShurLok in the dark?

  8. What can I do if I forget my combination?

  9. How many keys will the ShurLok hold?

  10. Where do I place my ShurLok?

  11. What is the warranty on the ShurLok?

  12. I am locked out of my ShurLok, Help! Support Page

  13. I have a ShurLok with letters on it. Can you reset it?

  14. Got another Question not answered here? Ask us!  
   
Can the ShurLok be broken into?
  Eventually. The ShurLok has an all-metal case with a hardened steel shackle. It is very secure and difficult to break into and more secure than other lock boxes on the market. With a lot of effort, perhaps it may be possible to break into it.... it would be far easier to throw a brick through the window or bust down the door though!
   
How Rust Resistant is the ShurLok?
  The coated exterior of the Lock Box and the chrome plated shackle and dials combined insure that the ShurLok is rust resistant and holds up well in all varieties of weather.
   
How is the ShurLok better than the Supra?
  The ShurLok is:
- Better Quality with no plastic buttons or dials (which are planned obsolescence)
- Better Price- about $10 less retail
- Easier to use- If you use the punch button or dial on the Supra and get one number off, you have to start all over again which is frustrating and a   waste of time. If you are one number off on the ShurLok, simply rotate that one dial to fix it. No Starting Over!
- Easier to Recombinate- No screwdriver and no mechanical degree needed as with the Supra. The ShurLok only takes seconds to recombinate (see   the next question for just how easy it is)
- No Front to lose. The ShurLok is an all-in-one unit with no expensive front component that can be lost or damaged
- No exposed shackle. Other lock boxes can be removed and stolen once their compartment is opened (shackle latch is exposed). The ShurLok has a   different combination for the Shackle which discourages theft.
   
How do I change the combination?
  ShurLok had you, the consumer, in mind when we designed the patented recombination feature. The ShurLok combination is very easy to change and requires no special tools.
1. Have the combination set on the one that opens the shackle
2. Use a coin or paper clip to turn the change screw on the side 90 degrees clockwise. There is no need to force the screw. If you have to force it, you     have the wrong combination.
3. Set your new combination and turn the screw back.?
4. It is that easy!!
   
How does the ShurLok function when exposed to the elements?
  Very well, however, it is a mechanical device so it can freeze when directly exposed to freezing weather. Rain, cold and heat does not affect the functionality of the ShurLok.
   
How does the ShurLok do in the Marine Environment?
  Good. The coated surface of the ShurLok along with the chrome-plated numbers do well in Marine Environments even though the ShurLok is not specifically made for Marine use. Many people use the ShurLok on their boat lockers (as a padlock) with the boat key stored also.
   
Can I use the ShurLok in the dark?
  Yes. The ShurLok has a "Zero Lock" feature that allows the ShurLok to be used in the dark. Simply roll the numbers up and away from you and they will all lock on zero. Count your numbers up from zero. Hint: you may want to keep your digits under 5 on each so that you have less numbers to click up.
   
What can I do if I forget my combination?
  We can decode the ShurLok at the factory for you.
Contact ShurLok Customer Support for more information on our return and repair policy.
   
How many keys will the ShurLok hold?
  The ShurLok will hold up to six keys depending on the width of the keys.
   
Where do I place my ShurLok?
  Some people like to have their ShurLoks out in the open, I prefer to keep mine hidden and then tell others where it is located. The ShurLok can be placed on door knobs, on the fence, water faucets; etc. With the optional bracket, the ShurLok can be secured against almost any surface (Wall, fence, post, etc.)
   
What is the warranty on the ShurLok?
  The ShurLok has a one year warranty against manufacturing defects. This does not cover forgotten combinations.
   
I have a ShurLok with letters on it. Can you reset it?
  We support resetting only on the numbered version of the ShurLoks. Lettered ShurLoks can not be sent to us to be reset.
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